We have the best customers.
Apparently, they think we’re pretty great too.

At Consumer First Financial we believe in transparency. The reality is, debt settlement can be a tough industry to garnish positive reviews. This is why we take a customer first approach to settlement. We appreciate every one of our 8,000 plus clients we’ve helped find financial freedom.  Here’s a few of our most recent reviews from our clients, or visit the BBB to view our other great reviews!

VIEW BBB REVIEWS

Every communication with Consumer Financial was professional and helpful. Kelly, in particular, worked very hard to "keep me in the loop" and kept me informed on all matters. All in all, it turned out to be an excellent solution to my situation and I'm glad it has all been resolved after 2+ years!

JC

Kelly does a wonderful job helping you understand and The company has the best customer service too! Thank you for all you helped me thru.

C. Ramey

I have been a client of Consumer First Financial, under the Supervision of Ms. Jessica H. and her outstanding crew for some time now. I am very pleased with the performance of Consumer First Financial and cannot stress too much how their assistance has made an enormous change to not only myself, a disabled veteran and my son, a special needs individual. I can see the light at the end of the tunnel now. This has only come about as a result of Ms. H. professionalism, expertise, and strong customer relations. This is clearly visible in the expert staff that Jessica leads. They at no time have been too busy to answer questions and act on questions that frankly had me stumped and concerned. I cannot express too strongly the genuine concern for me as a client, as a human and not just a number listed on a piece of paper. If all businesses conducted themselves in such a manner, the world would be such a better place to live in today. I came to Consumer First Financial for assistance and it has absolutely changed my financial stability for my family and most importantly our quality of life.

Thomas C.

I currently work with Consumer First Financial as a client. I have MS and have recently had to go on disability and didn’t know how I was going to handle all of my bills. Faye Banks has given exceptional customer service and has helped us work hard to get out of debt and deal with the difficulties of dealing with creditors. Let’s be honest that a company is only as good as its people and Faye Banks is amazing and is caring. Something that really matters when things look grim. I hope her company sees the great find they have in Faye. Thanks.

Kristi J.

Thank you Consumer First for the professional help solving my credit problem. My very messy divorce and bad advice from my attorney just about destroyed my credit. Your help resolving this problem was exactly what I needed. The lady that handled my case, Senta, was always courteous and professional. I can’t say enough good things about your firm.

Donald K.

I can’t say enough about how kind and reassuring consumer first financial was with handling my debt. They did everything they said they would and settled my debt in a very timely fashion; keeping me informed of how things were going and telling me how to prevent the harassing calls that could have been a real problem, but they gave me all the tools to be debt free, and i cannot say enough nice things about Consumer First Financial. I hope they have a wonderful holiday, and my refund check came in the nick of time for Christmas. Thank-you for your professionalism.

Renee R.

If you need help getting out of debt, this company would be the one to call.

Peggy M.

My experience with Consumer First Financial’s service was absolutely wonderful! The service representatives were always professional and polite. They demonstrated genuine interest in my financial situation. Amazingly, after all my debts were paid, I received a refund check from Consumer First. A special thanks to Karrie in keeping me updated on the final process of my account. She was excellent! I will always cherish Consumer First for setting me free from debt and making my life situation stress free. – BBB Review

Stella F.